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Support Coordination

A Support Coordinator can help you to connect with services in your area, or to

coordinate all of the supports and services in your NDIS plan. Our Support Coordinators are well connected in the community, have many years of experience, and have wide networks, they can give you information that helps with decision-making.

How we can help you:

  • Understand your plan and what supports and services you can pay for with your NDIS funding

  • Understand what is the responsibility of other services, such as the health or education systems, or your state or territory government

  • Connect with the community and other government services

  • Find providers who meet your needs and will help you achieve your goals

  • Put Service Agreements and service bookings in place with your providers

  • A point of contact if you have questions, concerns, or something in your life changes

  • Support you at your plan review


Psychosocial Recovery Coach

The role of a Psychological Recovery Coach assists NDIS participants to live a life of purpose and meaning. Recovery-oriented practices in mental health recognise that everyone’s journey is unique and individual to them and thus they are the expert in their own life.

An EPIC recovery coach, will:

  • Help you better understand the NDIS

  • Help you obtain support from Mental Health services

  • Spend quality time with you and your family, leading to a meaningful and authentic, relationship

  • Support you with your recovery planning and wellbeing

  • Collaborate with any other systems of support to ensure consistency

  • Build personal capacity, including motivation, strength, resilience, and assist in developing the confidence for decision making

Our Specialist Support Coordinator (SSC) is passionate about ensuring all services you need are optimized.

Our EPIC Specialist Support Coordinator has extensive experience in the disability sector and will:

  • Help you to understand your NDIS plan.

  • Provide you with options and direction to the appropriate services for your needs, as well as build your capacity.

  • Collaborates with many service areas including, Employment, Community Services, Education, Health, Financial Assistance, and Justice departments to achieve your NDIS goals.

  • Where you have a diversity of services offering you support with complex issues, and SSC can simplify and help you understand your contracts.

  • An SSC will assist you with your NDIS funding to ensure your goals are met accordingly.